Intelligent search service designed to mimic interacting with a human expert. Usually connected via API
- Supports wide range of question types
- Factoid - Who, What, Where
- Descriptive - How do I get my cat to stop being a jerk?
- Keyword - What time is the keynote address (address can have multiple meanings) - Kendra helps determine intent.
Uses indexes from AWS S3 Simple Storage Service, Confluence, Google Workspace, RDS, OneDrive, SalesForce, Kendra, AWS FSx.
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Data sources - Amazon Kendra
Types of documents - Amazon Kendra