Intelligent search service designed to mimic interacting with a human expert. Usually connected via API

  • Supports wide range of question types
  • Factoid - Who, What, Where
  • Descriptive - How do I get my cat to stop being a jerk?
  • Keyword - What time is the keynote address (address can have multiple meanings) - Kendra helps determine intent.

Uses indexes from AWS S3 Simple Storage Service, Confluence, Google Workspace, RDS, OneDrive, SalesForce, Kendra, AWS FSx.


Data sources - Amazon Kendra
Types of documents - Amazon Kendra